BATVEZ currently delivers to serviceable locations within India.
Order processing
Orders are reviewed and prepared for dispatch after payment or order confirmation. Processing time, delivery availability and the estimated delivery window may vary by product and destination. The applicable estimate will be shown on the product page, at checkout or in your order confirmation once fulfilment arrangements are finalised.
Shipping updates
When tracking is available, details will be sent to the email address or mobile number provided with the order. Carrier delays caused by weather, public holidays, local restrictions or other events outside our reasonable control may affect delivery.
Address accuracy
Please provide a complete address, correct PIN code and reachable phone number. Contact us promptly if a correction is needed. Changes may not be possible after dispatch.
Damaged or incorrect delivery
If an item arrives damaged, defective, incorrect or materially different from its description, contact batvezofficial@gmail.com as soon as possible with your order details and clear photographs. We will review the issue and provide an appropriate resolution under our Returns & Refunds policy and applicable law.